You can self-refer into the service, or be referred by a qualified healthcare professional, who will send you a letter or call you to let you know you are eligible for a wheelchair assessment.
Click here to view or download the Core Eligibility Criteria.
A wheelchair assessment establishes your clinical needs and a prescription is made for the right wheelchair for you.
Your assessment will take place at one of our wheelchair clinics in Park Royal, Wembley, Barnet or at St. Charles Hospital in West London or another appropriate location, i.e. school or health care setting. Home assessments can be undertaken only in certain circumstances. This will be agreed after triage by the clinical team.
When we call you to arrange your assessment appointment, you’ll be given a choice of location and time slot. In addition to our main Park Royal clinic, we also hold clinics at the following addresses:
Wembley
Wembley Centre for Health and Care
Rooms 128c & 130b
116 Chaplin Rd
Wembley
HA0 4UZ
West London
Wheelchair Service
St Charles Hospital
Exmoor St
London
W10 6DZ
The average waiting time for an assessment is 6 weeks.
Referral forms
Health professionals can download a referral form here: Wheelchair Service Referral Form
Quick self-referral and GP short referral form here: Wheelchair Service Referral Form for self-referral and GPs
Service users can self-refer via telephone, email or letter; there is no need to fill out any special form.
Prescription forms
Occupational Therapists, Rehabilitation Engineers and Physiotherapists only Wheelchair Service External Prescription Form
Conditions of loan
You can download a copy of the conditions of loan here: Conditions of Loan